With all the car shipping options available, it can feel a little overwhelming to choose one, especially if this is your first time shipping a vehicle. Mercury Auto Transport is a car shipping broker that works to find the carrier best suited to your needs. This review will take you through Mercury’s process, services, customer reviews, and more.
Before you commit to working with one provider, compare free quotes from other shipping companies. Our team has researched and compared the best car shipping companies for you.
We gave Mercury Auto Transport a rating of 3.9 stars out of 5.0. Mercury works hard to ensure the best possible price for your vehicle transportation without hidden fees or surprise costs. The company works with a large network of shipping carriers to ship vehicles cross country, and it offers options for a wide range of vehicles.
Founded: 2008 Headquarters: Davie, FL Service area: The U.S., including Hawaii and Alaska
Mercury Auto Transport is a licensed, bonded, and insured vehicle shipping broker that works with a wide variety of vehicle transporters through the National Dispatch Board. Since 2007, it has helped customers ship more than 186,000 vehicles across the country.
Mercury primarily offers door-to-door service, and the company can ship a variety of vehicles. Its prices are guaranteed, meaning there are never unexpected fees.
Our team reached out to Mercury Auto Transport for shipping quotes for an operable 2018 Toyota RAV4. Here’s what we received:
Car shipping costs differ based on the pickup and delivery locations, the delivery method, and how urgently you need your vehicle shipped. Other key factors include:
The initial pricing quotes from Mercury Auto Transport contain all charges, taxes, and insurance. That means you won’t need to worry about any hidden or surprise fees popping up unexpectedly during your car shipment process.
Door-to-door shipping: Yes Terminal-to-terminal shipping: Yes Open transport: Yes Enclosed shipping: Yes Flatbed transport: Yes RV shipping: Yes Motorcycle/ATV shipping: Yes Expedited transport: Available for an additional cost
Mercury Auto Transport offers shipping options for many types of vehicles, including:
Though it doesn’t offer international car shipping, the company can transport your vehicle to Alaska and Hawaii. Mercury recommends door-to-door shipping but can also provide terminal-to-terminal service if that better suits your needs.
All Mercury Auto Transport service agreements come with 100 percent bumper-to-bumper insurance, covering your car for any damages incurred during the entire process.
In addition to taking care of the logistics of your vehicle shipment, Mercury Auto Transport does thorough background checks on all its carriers. The company ensures the carrier handling your auto transport is licensed with the Federal Motor Carrier and Safety Administration (FMCSA) and verifies the carrier’s ratings and references. Mercury also obtains a copy of the carrier’s insurance certificate.
Thankfully, you don’t need to know all the ins and outs of how to ship a car when working with Mercury Auto Transport. As a shipping broker, the company goes through the process of finding and coordinating transport services so you don’t have to. Its shipping process is straightforward and works as follows:
Keep in mind that the longer the lead time on booking your shipment, the less you’ll have to pay. Mercury Auto Transport does offer expedited shipping, but at a much higher cost.
Mercury Auto Transport is accredited by the Better Business Bureau (BBB) and holds a B rating from the organization. Customers rate the shipping broker positively, giving the company an average of 4.8 stars out of 5.0 across more than 450 reviews. Additionally, the company has an average rating of 4.6 stars out of 5.0 from more than 4,000 Google reviews.
Customers who rate Mercury Auto Transport positively praise the company’s clear communication and professionalism.
“Highly recommend!! My agent, Scott Hawley, was very helpful and communicative with all my needs. Service exceeded expectations, very responsive, my vehicle was shipped quicker than expected!” – Dario via BBB
“Mercury Auto Transport is highly recommended, my agent was … very reliable and quick, very attentive … very professional and prompt.” – Lorna via BBB
Customer complaints about Mercury cite miscommunication and damage to their vehicles during the shipping process.
“Kept being put off until it was too late to transport. Took [a] long time to answer emails and messages. I would not recommend them to anybody.” – Sandra via BBB
“Never did I think the driver would have an accident, and would you believe he didn’t even call us! No one from this company to date has been in contact! … This is truly bad business, and as a consumer who works hard and only has one car, this experience has been truly devastating!” – Donna via BBB
Even if you think Mercury Auto Transport is a good option for your vehicle transportation needs, we still recommend shopping around with other companies for cheap car shipping. That way, you’ll find the best possible match in price and services. Below are two companies we think you should consider.
Montway Auto Transport offers car shipping services across the United States, including to Alaska and Hawaii. Montway has a reputation of being reliable and trustworthy, with customers noting in reviews that the shipping broker has excellent customer service.
The auto shipper has a BBB rating of A+, and more than 2,100 customer reviews on the BBB site give Montway an average rating of 4.5 stars out of 5.0. Though the company doesn’t guarantee pricing, most customers say Montway’s services are priced affordably. We consider Montway Auto Transport the Best Overall vehicle shipper in the U.S.
You can get more information in our Montway Auto Transport review.
Our No. 1 choice for auto shipping with low rates and great service. Montway offers low rates, 15 years of industry experience, and 15,000 vetted carriers.
AmeriFreight is one of the biggest auto transport companies in the U.S., working with more than 10,000 shipping carriers. In reviews, customers mention AmeriFreight’s good customer service and wide variety of shipping options.
The BBB gives AmeriFreight an A+ rating, and it has an average of 4.9 out of 5.0 stars from over 1,100 customer reviews. We consider AmeriFrieght the provider with the Best Discounts, as it offers discounts for military, students, first responders, and more.
You can learn more in our AmeriFreight review.
American Auto Shipping offers 23 years of experience, service to all 50 states, and an A rating from the BBB.
Mercury Auto Transport is licensed, bonded, and insured. Its FMCSA Motor Carrier Number is MC647319.
Mercury Auto Transport is open Monday through Saturday and is closed on Sunday.
Mercury Auto Transport accepts checks and credit cards for deposits. Final payment to the driver should be made with cash, cashier’s check, or money order, as most auto carriers don’t take credit cards.
Mercury Auto Transport has a network of carriers that ship many types of vehicles to all 50 states, and customers note the company’s clear communication and professionalism. It offers open and enclosed shipping, as well as door-to-door and terminal-to-terminal shipping options.
With any auto transport, the distance dictates how long it will take. Generally speaking, a transport of 0–1,500 miles can take up to five days, and a transport of 1,501–2,500 or more miles can take up to two weeks.
If your drop-off or pickup location isn’t accessible to the carrier’s truck, Mercury can help you negotiate a better rate if you’re willing to move your car to a better location or pick it up elsewhere.
It’s not recommended to pack anything in your car’s trunk for shipping, though Mercury will allow a few small items. Keep in mind that the heavier your car is, the more it will cost to ship.
Once you agree to the cost and sign a contract, a credit card deposit of $175–$250 is due. The remaining balance will be due at the time of delivery.
While Mercury Auto Transport doesn’t offer tracking, your driver will give you timely updates on your shipment, and you can reach out to the carrier for more details.
In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of car shipping companies to formulate rankings of the best transporters. Providers receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
*Data accurate at time of publication.
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